Trust Center

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Overview

Welcome to Ada's Trust Center!

Security is at the forefront of everything we do at Ada. This page is intended to assist customers (or curious minds) with exploring our security, privacy, and compliance practices.

Ada's Information Security Program primarily follows Center for Internet Security Cybersecurity Framework v8.0 (CIS 8.0) practices to maintain a strong security posture, and consists of a full complement of corporate policies, procedures, plans, and guidelines which are reviewed and updated annually.

For access to restricted information please request access using the "Request Access" button located throughout this page. Please provide an Ada point of contact in order to receive full access as part of your request, otherwise only limited access will be provided.

Security Team Email: security@ada.support

Data Protection Officer Email: dpo@ada.support

Privacy Officer Email: dpo@ada.support

Privacy Email: privacy@ada.support

Compliance

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CCPA
GDPR Logo
GDPR
HIPAA Logo
HIPAA
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PIPEDA
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SOC 2
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Ada is reviewed and trusted by

Canva-company-logoCanva
Wealthsimple-company-logoWealthsimple
Pinterest-company-logoPinterest
Afterpay-company-logoAfterpay
Square-company-logoSquare
Intuit Mailchimp-company-logoIntuit Mailchimp
IPSY-company-logoIPSY
Verizon-company-logoVerizon
Weber-company-logoWeber
YETI-company-logoYETI

Documents

Data Flow Diagram
HIPAA Report
Network Diagram
Penetration Test Report
SOC 2 Type 2 Report

Risk Profile

Recovery Time Objective24 hours
Recovery Point Objective24 hours
Third Party DependenceYes
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Product Security

Audit Logging
Multi-Factor Authentication (MFA)
Role-Based Access Control (RBAC)
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Reports

Data Flow Diagram
HIPAA Report
Network Diagram
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Data Security

Backups
Encryption-at-rest
Encryption-in-transit
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App Security

Code Scanning
Patch Management
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Data Privacy

Cookies
Data Breach Notifications
Data Protection Officer (DPO)
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Access Control

Data Access
Logging
Password Security

Infrastructure

Anti-DDoS
Business Continuity and Disaster Recovery (BC/DR)
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Endpoint Security

Disk Encryption
Endpoint Detection & Response
Mobile Device Management
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Network Security

Anti-DDoS
Data Loss Prevention (DLP)
Firewall
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Corporate Security

Asset Management
Email Protection
HR Security
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Policies

Acceptable Use Policy
Access Control Policy
Anti-Malware Policy
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Security Grades

SecurityScorecard
ada.cx
Security Scorecard A grade
ada.support
Security Scorecard A grade
Qualys SSL Labs
ada.cx
A
ada.support
A
UpGuard
ada.cx
850

Knowledge Base

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If you think you may have discovered a vulnerability, please send us a note.

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